Cheers
Steve

Travelled to 40 countries / regions

Written 55 briefs
Visited it in June 2019 on a day trip from Munich

91 views

0 comments


Europe > Germany > Neuschwanstein Castle > Useful Info
Updated on Jun 17, 2019 Useful Info

How to buy tickets to the Neuschwanstein Castle

  • First of all, keep in mind that there are two separate castles when you go visit Neuschwanstein Castle: one of them is the actual Neuschwanstein Castle, the other one is called Hohenschwangau Castle located very close by on another smaller hill
  • It's a little confusing if it's your first time visiting, and some visitors end up going to the wrong one
  • The ticket centre sell tickets for both of these castles. So when you purchase your ticket, make sure to get it for Schloss Neuschwanstein, not Schloss Hohenschwangau (Schloss means Castle in German). The signs on the website and at the ticket office will clearly say Neuschwanstein or Hohenschwangau so just pay attention to that
  • This is what Neuschwanstein Castle looks like: User submitted photo of Neuschwanstein Castle
  • This is what Hohenschwangau Castle looks like:User submitted photo of Neuschwanstein Castle


  • Before you buy your ticket, determine if you even need one:
  • A ticket is required only if you want to go into the castle. For most visitors, you'll for sure want to go inside the castle. However, you're not allowed to take photos or videos of any kind inside the castle.
  • All the best photography spots are in fact outside the castle and free to access without a ticket. For example. Marienbrücke (Mary's Bridge) is the most famous photography spot, and you don't need a ticket to go there. The photo of Neuschwanstein above was taken from Marienbrücke


  • How to buy your ticket:
  • How the tickets work: tickets are all for specific entry time slots, meaning you can't just get a ticket and wander in the castle on your own. When you buy a ticket, you'll be asked to pick the date and time of your visit (they call it a "tour"). Tour is basically with all other visitors who picked the same time slot, and they limit the number of visitors per tour/time slot
  • To book a time slot, you can either do it online ahead of time through the castle's official website (https://www.neuschwanstein.de), or do it in person at the ticket centre when you go
  • I highly recommend reserving your ticket 2-10 days ahead of time online, especially in the summer months (June-August). Since all the time slots have limited spaces, if you try to buy on the same day of your visit and show up any time after 10am, the next available visiting slot will be at least 2-3 hours away. In the summer months, the entire day might be sold out by mid morning
  • The ticket centre to Neuschwanstein Castle is located at the foot of the hill on which the castle sits, NOT AT THE CASTLE. (Google maps link of the ticket office). It's right in the middle of the little village at the foot of the hill where all the restaurants, souvenir shops, parking lots are. You won't miss it because there's no other cluster of so many restaurants anywhere else by the castle. Basically don't start climbing the hill to the castle until you get your ticket from the centre
  • Everyone need to go to the ticket office first. Even if you reserved your ticket online, you still need to go to the ticket office to pick it up. And for online reservations you need to be at the ticket office 90 minutes before your time slot
  • At the ticket center, there will be 2 separate lines: the one on the left is for Neuschwanstein Castle same-day ticket purchase, the one on the right is for either picking up online ticket for Neuschwanstein or for Hohenschwangau ticket. Either way there will be clear signage. The line on the left is usually much much longer than on the right. Wait time can be up to 30 minutes here
  • Current general admission is €13. Here's the latest pricing and ticketing information in English and link to reserve


  • You have your ticket, then what?
  • Make a note of the time printed on your ticket. You should be at the inner court of the castle (just inside the castle gate) at least a few minutes before that time:User submitted photo of Neuschwanstein Castle
  • Also note the Tour number printed on your ticket (474 in the picture above). At the castle's inner court, there is an overhead computer monitor that displays the current time and the current tour number being allowed in. When your reserved time comes, the screen will change to the tour number printed on your ticket, and all you need to do is to scan the barcode of your ticket on the turnstile laser reader and go in. When in doubt, just follow what everyone else is doing
  • If you miss your time slot, you won't be allowed in later and you won't get a refund
  • Once inside, you simply follow the group you're with and walk through the castle in a guided manner. In total you'll spend about 1 hour inside the castle